KOMERçant PortalContactDownload the App

How KOMER works

Understanding how KOMER connects riders and drivers can enhance your experience. Scroll to learn how the app and website work, or request a ride now by entering your pickup and dropoff locations below.

Abstract illustration of hand holding phone and car door

A quick guide to KOMER

Here's how the KOMER app and website connect drivers and riders on demand, step by step:

Person using app map

1. Getting started

The rider enters their destination into the "Where to?" or "Dropoff location" box, reviews each ride option, makes their selection, and confirms the pickup.

Driver accepting ride

2. Matching rider and driver

A nearby driver accepts the rider's ride request. The rider is automatically notified as the driver gets close.

Driver picking up rider

3. Picking up

The driver and the rider verify each other's names and the destination. Then the driver starts the ride.

Car on the road

4. Taking the trip

The app gives the driver the option to access turn-by-turn directions.

Rating on phone

5. Leaving ratings and reviews

At the end of each trip, drivers and riders can rate each other from 1 to 5 stars. Riders also have the option to tip directly in the app or online. And in some countries, riders can choose to give their driver compliments.

Suggestions

Food

Order delivery from local restaurants with KOMER Eats.

Food icon

Grocery

Get groceries delivered to your door with KOMER Eats.

Grocery icon

Reserve

Reserve your ride in advance so you can relax on the day of your trip.

Calendar icon

Parcel Delivery

Send packages locally to friends and family with KOMER Connect.

Box icon

Request a ride online

You can find a ride online without needing the app. Simply head to the KOMER website, and you're ready to enjoy the convenience of requesting from your computer or tablet.

Laptop and phone mockup